We're hiring in our follow-up department

October 19, 2023

We need team players who are strong self-starters with positive attitudes. You will be responsible for managing your time and workload to achieve results for our clients.

While we prefer candidates with at least two years experience in follow-up and working with various payers, we will consider candidates who have buildable skills from the healthcare industry.


  • Review rejections, denials, and A/R Reports for unpaid or underpaid claims
  • Work with insurance payers to resolve unpaid or underpaid claims.
  • Communicate denial and/or non-payment trends to management.
  • Handle daily correspondence and requests for information from insurance companies and patients.
  • Answer patient billing phone calls/questions.
  • Consistently achieve goals for total A/R, Days in A/R, and old account collection.
  • Perform other duties as assigned and directed.


  • Minimum of 2 years’ experience posting insurance charges and payments and working medical accounts receivables preferred.
  • Knowledge of medical insurance, managed care plans, deductibles, co-pay and contractual adjustments. Will be required to read and interpret an EOB during interview process including steps for resolving denials.
  • Accurate written and verbal communication skills.
  • Fast and accurate data-entry skills required.
  • Intermediate MS Word and Excel experience
  • Multi-task oriented skills.

We offer employer contribution to health insurance, long term disability, short term disability and life insurance as well as a fun work environment. The pay rate is commensurate with your experience and will be discussed during the interview phase.

We comply with all CDC Covid protocols for businesses.

No phone calls, faxes or drop-ins accepted.

Send your resume to


“From Day 1, the high level of competency was obvious and MMSI's knowledge of billing was exemplary. There was something about the way they do business that inspired confidence. ”
- DIANNE HENSLEY | CEO, Dominion Behavioral Health